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Thursday, April 17th, 2014
Current Time 10:25:29pm

Contact Us!

icon-EmergencyServices  Need Help? Contact the AVC Technical Services Help Desk!

There are various ways you can reach us. Pick the one that best suits you! 

Office and Service Hours:

Our office hours are Monday thru Friday 8am to 5pm and staff is always available during those times. Requests made after hours will be responded to and scheduled during regular business hours by default. If you have a request that requires after hours, weekend work or a 24/7 emergency request, please note that when you contact us. IMPORTANT NOTE: After hours, weekend and 24/7 emergency rates are higher than our standard hourly rates. 

Email:

You can email us at This email address is being protected from spambots. You need JavaScript enabled to view it. . Please use a descriptive subject line and include as much information as possible in the message body about your issue. Send the email from the same email address you would like us to reply to, if possible.  Otherwise, include that email in your message to us. You should also include your full name, company name if applicable, address and a phone number we can contact you at regarding your request. Once your email is received, our help desk will assign a ticket number and send you that information along with any additional questions or information about your issue.

Call Us:

You can call us anytime, not just during regular business hours! After hours, however, you will get our voicemail service. Please leave a detailed message and include as much information as possible about your issue. You should also include your full name; an email address, if possible; and the preferred phone number at which we can contact you about your request. Once your voicemail is received, our help desk will assign a ticket number and a technician will contact you as soon as possible. If you provided an email address, that information along with any updates will be sent to that address.

The phone numbers to call are:

  • In the Cambridge area: (740) 432-5605
  • In the Caldwell area:     (740) 732-5777
  • In the Barnesville area:  (740) 484-4430

Office hours are Monday through Friday 8 AM to 5 PM.  If you have a request that requires after hours, weekend work or a 24/7 emergency request, please note that when you contact us. IMPORTANT NOTE: After hours, weekend and 24/7 emergency rates are higher than our standard hourly rates. 

Client Portal:

portal client AVC thumbOur current clients can reach us quickly and most conveniently through their personal client portal. There you can create a ticket automatically tied to your account without having to add all of the details...we do it for you! Simply click on the "create a ticket" link and fill in the blanks. Please include as much information as possible about your issue. Once you submit your request, it will immediately be assigned a ticket number, appear in your portal and a technician will contact you as soon as possible via phone or email with any updates. You can also log into your personal client portal ANYTIME to see what progress has been made to resolve your issues plus a lot more! Login to your client portal now.

Are you a current client and don't have a login/password for your client portal?  Email us at This email address is being protected from spambots. You need JavaScript enabled to view it. and we will get it to you as soon as possible. 

Mailing and Physical Address, Map & Directions: 

Google-Maps-iconAVC Technical Services
4988 Skyline Drive
Cambridge, Ohio 43725

Office hours are Monday through Friday 8 AM to 5 PM. 

Click here for a map and directions to our facilities

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